When a company decides to invest in technical writing, they want to know what the goal of the work is. They want to see what kinds of documents will be created from the work, and how the information will be presented. This is especially important when the company is considering implementing a new system. If they don’t have a good idea of what will be produced, it will be difficult to make the transition into the new system.

Case studies

A case study is a detailed description of a product or service. It usually describes a customer’s problem, the search for a solution, and the result of using a specific product or service. The goal is to prove that the product or service works.

The best case studies use a variety of techniques to engage the reader. They include statistics, quotes, and images. The key is to make an emotional connection.

Case studies can be written or even video formatted. They can be distributed through trade shows or handed out at networking events. They are a great sales tool. They can help you connect with potential customers and demonstrate how a product or service can improve their business.

Case studies are also used in the scientific world to demonstrate the effectiveness of a solution. For example, in the case of Cisco, a company that sells technology services, the company may choose to write a case study about a new product.

Writing a case study involves choosing a good topic, gathering and organizing the information, and creating a design. There are a number of things to consider, including the size of the project, the target audience, and how the material will be used.

It can be challenging to find the right topics. You may have to experiment with different appeals before you come up with a winning approach. Ideally, your case study will be limited to 500 to 1,000 words.

A good case study will highlight the key benefits of your product or service. It should be concise, but not trite. It should avoid marketing jargon and speculation about the underlying mechanisms.

White papers

Creating a white paper can be a daunting task. It’s important to have the right knowledge and tools. A good paper will provide valuable information, while showcasing your organization’s expertise. It can also help you build a prospect list.

It’s also important to understand the audience you’re writing for. If your target readers aren’t interested in your topic, they’re unlikely to download your technical white paper. However, if they are interested in your topic, they will be more likely to become a customer.

A great way to create a more attractive white paper is to use images. High-quality, copyright-free images can add flair to your document, without diminishing the amount of written content.

An effective white paper needs to have a strong argument and enough evidence to back it up. It should also be backed by legitimate references. Including references to well-known and trusted resources increases your authority.

For example, government agencies and independent organizations are excellent sources for statistics. The more references you cite, the more credible your white paper will be.

It’s also a good idea to incorporate quotes from industry influencers. These quotes help give your white paper a personal voice. The best white papers cite their sources and are backed by significant research.

Finally, it’s important to make sure your white paper follows standard writing guidelines. You should include an executive summary, an abstract, and a table of contents. This is a good way to keep your paper organized. You can also include a reference sheet at the end.

It’s also important to ask your stakeholders for feedback on the content of your white paper. These people can offer suggestions and advice. In addition, they can also offer a critical eye for grammar and sentence structure.


Reports are documents that present information in a systematic and logical way. They are usually aimed at a specific audience, whether internal or external. These include a range of stakeholders, from experts to technicians.

A report aims to provide a summary of current data or an analysis of a particular event or process. These can be useful for many purposes, including decision-making. It can also be helpful for feedback and assessment.

A technical report is different from a letter. It follows a strict set of rules. It is important to ensure that the document is legible and contains relevant content.

An important step to writing a report is proofreading. This helps to prevent mistakes such as grammatical errors. Another step is adjusting the document for a more thorough reading experience.

Other important steps to consider are the organizational structure and content. The main reason for organization is to ensure a logical flow of ideas. Moreover, it allows the reader to get a sense of what to expect.

The format for your report will vary depending on the nature of your work. Generally, it should be printed on A4 paper with a standard font and a font size of at least 12 points. For long texts, it can be best to bind the document.

A table of contents page should include a heading or section number, followed by a brief caption. This is important because it makes it easier for the audience to locate a particular part of your report.

Similarly, it is recommended that you include a works cited page. This will document the sources you refer to in your document. This will add credibility to your content.


Technical writing is the art of expressing information in a clear, easy to understand fashion. It can be in the form of a manual for software or an instruction guide for a new hardware platform. Creating documentation requires attention to detail and a well-organized document is a must.

The technical writing industry is a competitive one and the best writers command a sizable premium over their lesser counterparts. This is not surprising given the fact that some employees dedicate up to 30 percent of their working hours to crafting paperwork. A good technical writing skill can be supplemented with targeted courses or training.

It’s not just about delivering information, it’s about showing your audience something about yourself. In the case of a manual for a new piece of technology, it might be a description of a new operating system or the specifications of a software component. In the case of an error message, it’s a matter of conveying your message in a way that’s clear, concise, and easy to read.

The most effective messages are those that get the reader to think. For example, it’s a good idea to show the reader what they’re looking for by using graphics or an eye-catching layout. To do this, you’ll need to consider several factors including the design of your graphics, the color scheme, and the type of font you’re using.

It’s also important to make sure your document is free of errors. In particular, it’s critical to use proper punctuation. The National Commission on Writing has found that errors can be as small as typos or as big as missing hyphens.


Structure in technical writing refers to the format, layout, and order of information in a document. This helps the reader navigate through the material. It also saves time while you are writing.

When you are first developing your structure, you should think about what type of audience you are writing for. Generally, a top down structure is best, as this makes things easier for the reader. Whether you are writing for an engineer, a prospective financier, or a non-technical writer, you will need to know how to write in such a way that your message will be understood.

Another important aspect to consider when creating a structure for your document is to be sure that you include the right information. This will help you achieve your goal. It is important to include SI units, as this is the most widely recognized system of metric units.

One of the most important aspects of technical writing is to use simple, straightforward sentences. This is because long, complex sentences can be confusing. It is also helpful to state complicated ideas in short, straightforward paragraphs.

Lists are another common method of structuring a document. They can be constructed in a variety of ways, including in a series of sentences, or in a table. Using a list can help you organize your thoughts and keep your material in order.

When making a list, you may need to enlist the assistance of subject matter experts. It is also useful to create an outline. The outline helps you keep your material in order and provides a framework for your writing.

Another important factor to consider when constructing a structure for your document is the tone. This depends on the medium of the message, the purpose of the document, and the audience.